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Support #3222

closed

user Adi tidak bisa akses subsiditepat.mypertamina.id

Added by Arko Sasongko 7 months ago. Updated 7 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Arko Sasongko
Start date:
09/19/2024
Due date:
% Done:

100%

Estimated time:
Spent time:
0:45 h
Platform:
Sistem
User:
IT
SP:
Sprint:
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 #1

Updated by Arko Sasongko 7 months ago

  • Status changed from New to Closed
  • % Done changed from 0 to 100

- Adi tidak bisa akses subsiditepat.mypertamina.id di cawang;
- cek dari router mikrotik apakah bisa akses (ping/traceroute) ke subsiditepat.mypertamina.id, bisa;
- cek whitelist di router mikrotik, mac address laptop adi sudah tercantum;
- minta restart wifi dan restart laptop;
- sudah bisa

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