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Hours: 3297:29

Date User Activity Issue Comment Hours
04/25/2025 Jaif Kaelsyada Support Support #5890: Notifikasi windows update, Zefry Arahkan user untuk melakukan restart agar notifikasi tidak muncul kembali 0:45 Actions
04/25/2025 Jaif Kaelsyada Support Support #5889: Jumsih IT Jumsih IT 1:00 Actions
04/25/2025 Jaif Kaelsyada Support Support #5880: Storage webmail hampir penuh, Aris Guide user hapus email pertahun menggunakan thunderbird 1:30 Actions
04/24/2025 Jaif Kaelsyada Support Support #5886: Pengecekan 2 unit printer thermal, Puji Packing 1 unit printer thermal diinternalkan kembali, No. TTK : IN73PG1426 0:20 Actions
04/24/2025 Jaif Kaelsyada Support Support #5888: [Iphone] No internet access menggunakan wifi AM Support, Zefry Setting privasi mac address di iphone 0:45 Actions
04/24/2025 Jaif Kaelsyada Support Support #5887: Tidak bisa login hotspot wahana, Meiyi Services radius mati, start service radius di mesin 23 0:45 Actions
04/24/2025 Jaif Kaelsyada Support Support #5886: Pengecekan 2 unit printer thermal, Puji Replace baterai printer thermal iware. Printer thermal epson sudah rusak dan tidak bisa diperbaiki 2:00 Actions
04/24/2025 Jaif Kaelsyada Support Support #5885: [Laptop, Handphone] Request akses internet di SC Cawang, Nurin pengganti Dina Daftarkan mac address perangkat 1:30 Actions
04/23/2025 Jaif Kaelsyada Support Support #5884: [Canon LBP6030w] Hasil cetak kotor, Zefry Bersihkan pembuangan tinta dan isi toner 2:00 Actions
04/23/2025 Jaif Kaelsyada Support Support #5883: [Canon LBP6030] Install driver printer di PC Linux, Ruswati Tidak berhasil install karena user tidak paham menggunakan linux, sarankan user untuk menginternalkan pc ke kantor pusat agar dapat di reinstall ke windows 1:30 Actions
04/23/2025 Jaif Kaelsyada Support Support #5882: Tidak bisa akses situs https://pelaporan.kominfo.go.id, Silvie url salah, yang benar pelaporan.komdigi.go.id 0:45 Actions
04/23/2025 Jaif Kaelsyada Support Support #5881: [FujiXerox P115w] Tidak bisa print, Cikal Isi toner dan reset gear printer 1:30 Actions
04/22/2025 Jaif Kaelsyada Support Support #5880: Storage webmail hampir penuh, Aris Sarankan user untuk menghapus email yang sudah lama 0:45 Actions
04/22/2025 Jaif Kaelsyada Support Support #5879: Laptop stuck di logo, Eni Soft restart laptop, memory full 2:00 Actions
04/22/2025 Jaif Kaelsyada Support Support #5878: No internet access di area gudang hub cawang, Galang Perangkat access point di area gudang mati dan tidak bisa diakes, arahkan user untuk mengecek adaptor charger apakah perangkat terhubung ke saklar atau tidak. 3:00 Actions
04/21/2025 Jaif Kaelsyada Support Support #5877: Ubah tampilan interface webmail, Yuni Ubah tampilan interface webmail 1:30 Actions
04/21/2025 Jaif Kaelsyada Support Support #5876: [HP M102A] Install driver printer di macbook bu mala Install driver printer 1:30 Actions
04/21/2025 Jaif Kaelsyada Support Support #5875: Tidak bisa akses situs https://pelaporan.kominfo.go.id, Risna url salah, yang benar pelaporan.komdigi.go.id 0:45 Actions
04/21/2025 Jaif Kaelsyada Support Support #5874: Install wps office, Kamal Install wps office pro 1:30 Actions
04/19/2025 Jaif Kaelsyada Support Support #5873: WPS Office tidak bisa input & edit, Rachma Nurazis Reinstall wps office 1:30 Actions
04/17/2025 Jaif Kaelsyada Support Support #5818: Request kabel UTP 3 meter untuk Malang, Deny Siapkan kabel utp 3 meter + crimping 0:45 Actions
04/17/2025 Jaif Kaelsyada Support Support #5817: Koneksi sidup byarpet Restart mikrotik. Masih terdapat Loss, sudah di follow up ke indonet 3:00 Actions
04/17/2025 Jaif Kaelsyada Support Support #5816: Webmail session invalid or expired, Novita Restart access point 0:45 Actions
04/17/2025 Jaif Kaelsyada Support Support #5815: Webmail lambat, Aris Restart access point 0:45 Actions
04/17/2025 Jaif Kaelsyada Support Support #5814: Tidak bisa tarik data TB application error, Risna Info dari user masih belum bisa, arahkan user ke ruangan IT untuk dicek oleh team dev 0:30 Actions
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