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Support #2025

closed

[Chromebook] Whatsapp Business selalu force close, Ika

Added by Jaif Kaelsyada 10 months ago. Updated 9 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Jaif Kaelsyada
Start date:
06/24/2024
Due date:
07/15/2024
% Done:

100%

Estimated time:
Spent time:
39:00 h
Platform:
User:
CS
SP:
Sprint:

Description

@Customerservice_ika Pak jaif minta tolong, ini kenapa ya wa habis diinstal ulang muncul keterangan seperti ini Habis diinstal ulang malah gini pak awalnya terkendala sering ke logout wa nya, terus solusi dari pak arko diinstal ulang wa nya habis diinstal ulang malah jadi engga bisa masuk wa nya pak

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clipboard-202407091701-sduex.png (776 KB) clipboard-202407091701-sduex.png Jaif Kaelsyada, 07/09/2024 05:01 PM
clipboard-202407091718-7xryi.png (18.5 KB) clipboard-202407091718-7xryi.png Jaif Kaelsyada, 07/09/2024 05:18 PM
clipboard-202407101306-cq7ew.png (47.3 KB) clipboard-202407101306-cq7ew.png Jaif Kaelsyada, 07/10/2024 01:06 PM
clipboard-202407101318-zh4rx.png (44.2 KB) clipboard-202407101318-zh4rx.png Jaif Kaelsyada, 07/10/2024 01:18 PM
clipboard-202407101321-ptkhw.jpg (123 KB) clipboard-202407101321-ptkhw.jpg Jaif Kaelsyada, 07/10/2024 01:21 PM
clipboard-202407101324-ifvbc.png (98.8 KB) clipboard-202407101324-ifvbc.png Jaif Kaelsyada, 07/10/2024 01:24 PM
clipboard-202407101331-wigxs.jpg (85.1 KB) clipboard-202407101331-wigxs.jpg Jaif Kaelsyada, 07/10/2024 01:31 PM
clipboard-202407101339-5cnze.png (100 KB) clipboard-202407101339-5cnze.png Jaif Kaelsyada, 07/10/2024 01:39 PM
clipboard-202407161031-z9l1x.png (34.5 KB) clipboard-202407161031-z9l1x.png Jaif Kaelsyada, 07/16/2024 10:31 AM
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 #1

Updated by Jaif Kaelsyada 10 months ago

  • Status changed from New to In Progress
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 #2

Updated by Jaif Kaelsyada 10 months ago

@Customerservice_ika pak jaif jadi gimana ya yang chromebook sering keluar itu, soalnya ini chromebook yang lain juga kena

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 #3

Updated by Jaif Kaelsyada 10 months ago

Tgl 26/06/24 @Customerservice_ika Pak ini info dari tim yang kemarin chromebook nya diremote, wa masih sering keluar juga. Itu Gimana ya pak?

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 #4

Updated by Jaif Kaelsyada 10 months ago

Tgl 27/06/24 Whatsapp business masih bermasalah

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 #7

Updated by Jaif Kaelsyada 10 months ago

Siapkan chromebook setelan default/pabrik, sudah di testing login whatsapp dan tidak force close

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 #8

Updated by Jaif Kaelsyada 10 months ago

Tgl 04/07/2024

whatsapp berfungsi normal

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 #9

Updated by Jaif Kaelsyada 10 months ago

Tgl 09/07/2024

@Customerservice_ika Pak jaif mau nanya, kalo chromebook yang kemarin dikirim itu dua2nya sudah disetting dan bisa buat akses wa atau hanya salah satunya pak? Soalnya ini saya coba log in wa muncul keterangan seperti itu

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 #11

Updated by Jaif Kaelsyada 9 months ago

Tgl 11/07/2024

@Customerservice_ika pak ini untuk chromebook yang masih belum bisa hari ini akan dikirim ke sidup ya pak. ada 2 chromebook lagi yang tidak bisa

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 #12

Updated by Jaif Kaelsyada 9 months ago

  • Due date set to 07/15/2024
  • Status changed from In Progress to Closed
  • % Done changed from 0 to 100
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