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Hours: 3646:47

Project Date User Activity Issue Comment Hours
Support IT 08/29/2024 Jaif Kaelsyada Support Support #2930: [Epson L121] Paper jam, Echa Guide user untuk melakukan pengecekan printer apakah ada benda kecil yang masuk ke dalam printer 1:00 Actions
Support IT 08/28/2024 Arko Sasongko Support Support #2935: request baru pencarian hardware server pengganti server dacen - kontak seller sebelumnya dan minta request baru; 0:45 Actions
Support IT 08/28/2024 Arko Sasongko Support Bug #2738: hdd ex 11 gak kebaca - cek proses transfer backup foto swb; - cek kepastian semua foto swb ketransfer ke hdd backup; - cek proses transfer logs, masih running; 1:00 Actions
Support IT 08/28/2024 Arko Sasongko Support Support #2927: bahas tema perubahan data - cek SOP Perubahan Data yang telah dibuat Adit, 0:30 Actions
Support IT 08/28/2024 Arko Sasongko Support Support #2927: bahas tema perubahan data - bahas perubahan data dengan adit, - perlu ada SOP mengenai perubahan data, - SOP perubahana data akan ditulis oleh adit, 0:30 Actions
Support IT 08/28/2024 Arko Sasongko Support Support #2926: update firewall cis-db update firewall selesai 0:30 Actions
Support IT 08/28/2024 Arko Sasongko Support Support #2921: isi form Incident List CI Security Ubuntu - lanjut baca panduan CI Security Ubuntu - isi form Incident List CI Security Ubuntu 4:00 Actions
Support IT 08/28/2024 Jaif Kaelsyada Support Support #2904: No internet access, Angga Cahaya Logistik Delete windows credential dan setting proxy laptop 1:00 Actions
Support IT 08/28/2024 Jaif Kaelsyada Support Support #2902: Update MR-115 Survey harga part hardware di ecommerce dan update data MR 1:00 Actions
Support IT 08/28/2024 Jaif Kaelsyada Support Support #2899: Aplikasi Bulk Whatsapp error, Zefry Update bulk whatsapp dan pendaftaran ulang nomor whatsapp 1:00 Actions
Support IT 08/28/2024 Jaif Kaelsyada Support Support #2898: Pengecekan 1 Unit PC bekas Pengecekan ram, psu dan konfigurasi bios. 2:30 Actions
Support IT 08/28/2024 Jaif Kaelsyada Support Support #2894: Guide user isi form pengajuan hardware, Laras Guide user isi form pengajuan hardware 0:30 Actions
Support IT 08/27/2024 Arko Sasongko Support Bug #2738: hdd ex 11 gak kebaca - cari dan cek HDD untuk mem-backup logs (swb,swc), - backup logs 1:30 Actions
Support IT 08/27/2024 Arko Sasongko Support Support #2921: isi form Incident List CI Security Ubuntu baca buku panduan CI Security 1:30 Actions
Support IT 08/27/2024 Jaif Kaelsyada Support Support #2884: Inventaris asset IT Pencatatan barang masuk 0:30 Actions
Support IT 08/27/2024 Arko Sasongko Support Bug #2738: hdd ex 11 gak kebaca - proses backup photo masih berlangsung, - HDD 8TB ada error DRDY, 3:00 Actions
Support IT 08/27/2024 Jaif Kaelsyada Support Support #2877: Koneksi internet lambat, Novita Koneksi indonet down sekitar 8 menit 0:30 Actions
Support IT 08/27/2024 Jaif Kaelsyada Support Support #2853: Baterai baru tidak mengisi daya, Harry Usman Koordinasi dengan clara untuk retur baterai ke toko karena setelah di kalibrasi baterai tetap tidak dapat mengisi daya 1:00 Actions
Support IT 08/27/2024 Jaif Kaelsyada Support Support #2876: Ms. Office Unlicensed, Fitri Aktivasi Ms. Office 1:00 Actions
Support IT 08/27/2024 Arko Sasongko Support Support #2875: ada sosialisasi SOP HRD baru di QM ikut meeting/sosialisasi online 0:30 Actions
Support IT 08/27/2024 Arko Sasongko Support Incident Report #2872: akses ke mobile dan swb ada kendala - cek PRTG indonet, ternyata ada blackout koneksi di dacen cyber, 0:30 Actions
Support IT 08/27/2024 Arko Sasongko Support Incident Report #2872: akses ke mobile dan swb ada kendala - koneksi ke dacen cyber ada kendala, - kontak team support indonet, 0:30 Actions
Support IT 08/26/2024 Jaif Kaelsyada Support Support #2874: Laptop tidak bisa menangkap signal wifi, Putra Bongkar laptop replace wifi card dengan wifi card bekas dari laptop mati total & jalankan windows update 4:00 Actions
Support IT 08/26/2024 Jaif Kaelsyada Support Support #2869: [Canon LBP6030w] Install driver printer, Laras Install driver printer 1:00 Actions
Support IT 08/26/2024 Jaif Kaelsyada Support Support #2873: [Canon LBP6030w] Install driver printer, Refal Install driver printer 1:00 Actions
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