Project

General

Profile

Actions

Bug #2553

closed

problem dgn swb pickup, jam 20:45

Added by Arko Sasongko 9 months ago. Updated 9 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Start date:
08/07/2024
Due date:
% Done:

100%

Estimated time:
Spent time:
Platform:
Sistem
User:
IT
SP:
Sprint:
Actions #1

Updated by Arko Sasongko 9 months ago

  • Status changed from New to Closed
  • % Done changed from 0 to 100

- swb (105) ke ws (107) request time nya terlalu lama,
- mencari tahu penyebabnya,
- server cyber tidak tersambung ke koneksi internasional, sudah komplain ke team support indonet,
- query pickup di swb dipindahkan ke ws-dc1 (rempoa-65), sudah diinfo ke OPS untuk mencoba kembali,
- koneksi internasional di server cyber sudah berfungsi kembali
- proses sync swb-ws dijalankan kembali di server cyber yang mana sempat dipindahkan ke ws-dc1,
- problem selesai

Actions #2

Updated by Arko Sasongko 9 months ago

  • Subject changed from problem dgn swb pickup to problem dgn swb pickup, jam 20:45
Actions #3

Updated by Arko Sasongko 9 months ago

  • Project changed from Support IT to Incident Report
Actions

Also available in: Atom PDF